Welcome to the help centre

Skip straight to what you need to know.

Tio is a comprehensive digital fire safety compliance app designed to streamline fire safety management for businesses of all sizes. Our platform offers a user-friendly interface and powerful features to help you.

Here's how to use this help centre:

1. Use the search bar: type any keyword and get shown the exact article for your need.

2. Browse the menu: Found on the left on desktop and after clicking the hamburger menu on mobile.

3. Skip to a section using the shortcut below

If you don't find what you need

Team is always available to help and you can reach them through following options between Monday – Friday, 9am – 5pm:

1. Start a live chat on our website and click the popup in the bottom right

2. Call us on [phone]

3. Email Support on [e-mail]

4. Email Sales on [e-mail]

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