Help Centre | Tio Fire Safety
Help Centre | Tio Fire Safety
  • Welcome to the help centre
  • Account Settings
    • Find My Account Settings
    • Account Settings
    • Change my password
    • Forgot my password
    • Disable my account
    • My Contacts
    • Manage my subscription
      • View my subscription
      • Cancel my subscription
      • Find my invoices
      • Change my plan
      • Add Licenses
  • Digital Logbook
    • Organisation
      • Understanding the dashboard
      • View all organisation tasks
      • Connecting with your Service Provider
      • Edit organisation details
    • Users
      • Understanding user roles
      • Adding Users
      • User & Premises Groups
        • Create a premises group
        • Edit a premises group
        • Allocating Users to Premises Groups
        • Create a user group
        • Edit a user group
    • Premises
      • Create a new premises
      • Premises Notes
      • Giving a Service Provider Access to your Premises
    • Logbook Entries
      • Make a logbook entry
      • Delete an Entry
      • Create a new task after an entry
    • Topics & Tasks
      • Tasks overview
      • Add a one off task
      • Custom Tasks
      • Fulfilling a Recurrent Task
      • Setting topics for a premises
      • Find a task guide
      • Filter the tasks list
    • Sharing & Access
      • Print your logbook
      • Building QR Codes
      • Order Building QR codes
      • Setup Building QR codes
    • Add emergency contacts
    • Document storage
  • Asset Management
    • List of Asset types supported
    • Adding Assets as a Building Occupier on Web
    • Adding Assets as a Building Occupier on Mobile
    • Adding Assets as a Service Provider
    • Asset Tags
    • Order Asset Tags (QR codes)
  • Visitor System
    • Setup and Enable your buildings Visitor System
    • Setup Visitor Kiosk mode
  • Mobile app
    • Download
  • Contractors
    • Numbering Service Visit Reports
  • Miscellaneous
    • Feature Request
    • Report an issue
    • Can't find what you are looking for?
  • Legal
    • Privacy Policy
    • Terms and Conditions
    • Cookie Policy
    • Data Security
    • Service Level Agreement
    • Partner T&Cs
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